Terms and Conditions

1. Introduction

These Terms and Conditions, together with our Privacy Policy, set forth the terms governing your relationship with BubbleCow when you use our website or engage our editorial services. By using our website or purchasing any of our services, you confirm that you have read, understood, and agree to comply with these Terms and Conditions.

2. Definitions

• Manuscript: The author’s submitted work in a digital format.
• Editor: The professional assigned by BubbleCow to perform the chosen service.
• Author: The individual or entity submitting a manuscript for editorial services.

3. Editorial Services

3.1 Developmental Editing

3.1.1 Scope

For the fee paid by the author, BubbleCow provides a one-time Developmental Edit of the submitted manuscript, based on the word count specified at submission. This fee covers a thorough analysis of structure, content, and overall development, including the accompanying editor’s report and all related pre- and post-edit communication.

3.1.2 Payment and Assignment

BubbleCow requires correct payment before starting the service. Payment may be split into two portions, typically half due upon submission and the balance upon completion. We will assign the most suitable editor for the manuscript based on our internal assessment. Our choice of editor is final and not open to negotiation.

3.1.3 Manuscript Submission

No amendments to the manuscript will be accepted once it has been assigned to an editor. Manuscripts must be in a commonly used digital format (e.g., Microsoft Word). We do not accept paper submissions or PDF files. We reserve the right to refuse manuscripts if no suitable editor is available.

3.1.4 Timeline

We aim to complete the Developmental Edit within twenty-eight business days of payment but cannot guarantee this timeframe. Should we need more time, we will inform the author via email at the earliest opportunity.

3.1.5 Clarification

If the Developmental Edit is considered unclear by both the author and BubbleCow, we will seek additional clarification from the editor and provide further guidance as required.

3.1.6 Revisions

We offer unlimited revisions for Developmental Editing, focusing on clarifications, minor adjustments, and manuscript refinement. Major rewrites, significant structural changes, or new content additions fall outside this scope and may incur additional charges.

3.2 Copy Editing

3.2.1 Scope

For the fee paid by the author, BubbleCow provides a one-time Copy Edit of the submitted manuscript, based on the word count specified at submission. The fee covers a comprehensive edit at the sentence level, addressing grammar, spelling, punctuation, and consistency. This includes any necessary communication before and after the edit.

3.2.2 Payment and Assignment

BubbleCow requires correct payment before starting the service. Payment may be split into two portions, typically half due upon submission and the balance upon completion. We will assign the most suitable editor for the manuscript based on our internal assessment. Our choice of editor is final and not open to negotiation.

3.2.3 Manuscript Submission

No amendments to the manuscript will be accepted once it has been assigned to an editor. Manuscripts must be in a commonly used digital format (e.g., Microsoft Word). We do not accept paper submissions or PDF files. We reserve the right to refuse manuscripts if no suitable editor is available.

3.2.4 Timeline

We aim to complete the Copy Edit within twenty-eight business days of payment but cannot guarantee this timeframe. Should we need more time, we will inform the author via email at the earliest opportunity.

3.2.5 Clarification

If the copy editing work is considered unclear by both the author and BubbleCow, we will seek additional clarification from the editor and provide further guidance as necessary.

3.3 Manuscript Assessment

3.3.1 Scope

For the fee paid by the author, BubbleCow provides a one-time Manuscript Assessment of the submitted manuscript, based on the word count specified at submission. The assessment focuses on the manuscript's strengths, weaknesses, marketability, and overall direction. Pre- and post-assessment communication is included.

3.3.2 Payment and Assignment

BubbleCow requires correct payment before starting the service. Payment may be split into two portions, typically half due upon submission and the balance upon completion. We will assign the most suitable editor for the manuscript based on our internal assessment. Our choice of editor is final and not open to negotiation.

3.3.3 Manuscript Submission

No amendments to the manuscript will be accepted once it has been assigned to an editor. Manuscripts must be in a commonly used digital format (e.g., Microsoft Word). We do not accept paper submissions or PDF files. We reserve the right to refuse manuscripts if no suitable editor is available.

3.3.4 Timeline

We aim to complete the Manuscript Assessment within twenty-eight business days of payment but cannot guarantee this timeframe. Should we need more time, we will inform the author via email at the earliest opportunity.

3.3.5 Clarification

If the Manuscript Assessment is considered unclear by both the author and BubbleCow, we will seek additional clarification from the editor and provide further insights as required.

3.4 Author’s Final Responsibility

You, as the author, remain solely responsible for accepting or rejecting any editorial suggestions or changes. BubbleCow shall not be liable for any errors, omissions, or legal issues in the final manuscript after our editing or assessment is complete.

4. Manuscripts

4.1 Submission Format

Manuscripts must be submitted in a suitable digital format (e.g., Microsoft Word). Paper submissions or PDF files are not accepted.

4.2 Acceptance Criteria

We welcome a wide range of subject matters but reserve the right to reject any manuscript we deem excessively or unacceptably offensive.

4.3 Copyright

The author retains copyright to their manuscript. BubbleCow retains the copyright for the editorial feedback provided. Authors must seek permission from BubbleCow before quoting any part of the editor’s report for external use (e.g., agents or personal websites).

4.4 Editorial Services

Microsoft Word is our standard tool for editorial services; however, an alternative platform such as Google Docs or another word processor may be used if necessary. In such instances, the author will be informed.

4.5 Ownership and Permissions

By submitting a manuscript to BubbleCow, you confirm that you own all intellectual property rights in the manuscript or have secured the necessary permissions. BubbleCow assumes no liability for any copyright infringement or other legal claims arising from unauthorized submissions.

4.6 Termination for Illegal or Plagiarized Content

BubbleCow reserves the right to terminate any service upon discovering that a manuscript contains plagiarized, fraudulent, or otherwise unlawful material. In such cases, the author will be notified immediately. Any refund will be at BubbleCow’s discretion, subject to Section 6.4 (Refund Policy).

5. Code of Conduct

5.1 Confidentiality

Your manuscript and personal information are handled with the utmost confidentiality. For details on our protocols, please review our approach to file safety here.

5.2 Professionalism

We understand the sensitivity of receiving editorial feedback and work with a diverse range of authors. However, we expect professional conduct. We reserve the right to discontinue our services if an author behaves offensively toward our staff, with written notification provided in such instances.

5.3 Testimonials

By providing a testimonial to BubbleCow, you agree that we may use it, along with your name, for promotional and publicity purposes.

5.4 Complaints

If you wish to submit a complaint, please do so in writing, no earlier than one calendar month after receiving your editorial feedback. Wherever possible, include clear examples of any issues you are raising. We will make every effort to resolve your concerns promptly.

6. Payment Terms

6.1 Payment Methods

All payments must be made via the methods specified on our website. We do not accept cash or cheque payments.

6.2 Payment Schedule

Generally, full payment is required before editorial work commences. In some cases, payment may be split into two installments: one upon submission of your chosen service and the other upon completion.

6.3 Late Payments

BubbleCow reserves the right to delay or suspend services if payments are late. Editing or assessment work will not begin or continue until the required payment is received in full.

6.4 Refund Policy

BubbleCow issues refunds only under specific conditions described in these Terms and Conditions. We reserve the right to return the author’s manuscript and payment if we are unable to find a suitable editor or if extenuating circumstances prevent completion of the chosen service. In such exceptional cases, a full refund will be issued within seven working days of notifying the author. All refund requests must be made in writing.

7. Limitation of Liability

7.1 General Limitation of Liability

BubbleCow’s total liability for any claim relating to our services, whether arising in contract, tort, or otherwise, is limited to the amount the author has paid for the services. We shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.

7.2 No Guarantee of Publication

BubbleCow strives to improve the quality and marketability of manuscripts. However, we make no guarantees regarding acceptance by publishers, agents, or other third parties, nor any specific outcomes such as sales or critical success.

8. Confidentiality and Data Protection

8.1 Confidentiality

BubbleCow operates under strict confidentiality protocols. All manuscripts and related correspondence remain confidential and will only be shared with third parties when legally required. For more details on our handling of personal data, please consult our privacy policy.

8.2 Data Security and Backups

While BubbleCow makes every effort to maintain secure systems and protect your files, the author is responsible for backing up their own manuscript and related materials. BubbleCow shall not be liable for any loss of or damage to files caused by technical failures or circumstances beyond our control.

9. Force Majeure

BubbleCow shall not be held liable for any failure to fulfill its obligations under these Terms and Conditions if that failure results from events or circumstances beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, government regulations, or natural disasters.

10. Amendments to Terms and Conditions

BubbleCow reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and authors are responsible for reviewing them periodically. Continued use of our services after any such modifications indicates acceptance of the revised Terms and Conditions.

11. Website Usage

By using the website (BubbleCow.com), you agree to abide by the following terms and conditions regarding site access and usage.

11.1 General Use

The content of this website is provided for general information only and may be subject to change without notice.

11.2 Warranties and Liability

We make no representations or warranties about the accuracy, timeliness, performance, completeness, or suitability of the information and materials on this website for any particular purpose. You acknowledge that such information may contain inaccuracies or errors, and we expressly exclude liability for such inaccuracies to the fullest extent permitted by law.

11.3 Risk and Responsibility

Your use of the information or materials on this website is entirely at your own risk, and BubbleCow shall not be liable for it. You are responsible for ensuring any products, services, or information obtained through this website meet your specific requirements.

11.4 Intellectual Property

This website contains material owned by or licensed to BubbleCow, including the design, layout, look, appearance, and graphics. Reproduction is prohibited except as permitted by the relevant copyright notice, which forms part of these Terms and Conditions. All trademarks reproduced on this website, not owned by or licensed to BubbleCow, are acknowledged on the website.

11.5 Unauthorized Use

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

11.6 External Links

Links to external websites are provided for additional information and convenience. Their inclusion does not signify endorsement of the linked website(s), and BubbleCow has no responsibility for the content of such sites.

11.7 Governing Law

Any use of this website and any dispute arising from such use shall be governed by the laws of England, Northern Ireland, Scotland, and Wales.

Version: 1.0 | Updated: 01/01/2025